Welcome to Knowledge Executive
We empower and enable BPO and CxO Knowledge Leaders. We create and publish global research, surveys and market intelligence backed by consultancy and advisory services for executives of today’s Experience Economy.
About Us
Our Philosophy
We have over 38 years of combined experience in providing expert BPO and CX advisory and consultancy services for medium to large enterprises. We back these services with forward-looking research, mindshare groups, leadership and ideation thinktank sessions and round tables.
Our research, advisory and consultancy team brings decades of industry expertise in driving BPO, vertical industry and CX strategy. The team ensures that our advisory and consultancy services are unparalleled and distinctive, combining substantiated leading-edge research with the most effective consultancy tools, blueprints and strategy plans available today.
Our research, advisory and consultancy team brings decades of industry expertise in driving BPO, vertical industry and CX strategy. The team ensures that our advisory and consultancy services are unparalleled and distinctive, combining substantiated leading-edge research with the most effective consultancy tools, blueprints and strategy plans available today.
Why Choose Us
Researchers
We publish global surveys and market intelligence for today’s Experience Economy.
Advisors
We have over 38 years experience in providing BPO, vertical industry and CX consultancy.
Influencers
We are a global network of BPO and CX analysts, influencers, writers and researchers.
Networkers
We facilitate CxO and executive mindshare and ideation groups with round tables.
Match Makers
We refer, match-make and connect organizations with best-fit BPO and CX partners, clients and consultants.
Helping organisations just like yours
198
International Researchers
22
Global Surveys
37
Clients Worldwide
64
Advisory Projects
Our Research
Knowledge Executive empowers and enables Knowledge Leaders. We inspire, create and facilitate BPO and Customer Experience (CX) market intelligence and insights for executives of today’s Experience Economy.
Knowledge Executive produces and creates qualitative, quantitative and individualized market intelligence reports, research, surveys and studies covering Business Process Outsourcing (BPO), Contact Centers, CRM and CX. We augment this with commissioned reports for the Automotive, BPO, Banking, Healthcare, Insurance, Retail, Telecom, Tourism and Travel sectors.
Commission us to produced tailor-made BPO and CX qualitative and quantitative research reports for your organization. Appoint us to facilitate specialist investment reports, surveys and feasibility surveys. Consult with us to receive ground-breaking BPO and CX advisory services.